Support

Have a question? See if there's already an answer here in our FAQs, or send us a message using the contact form.

FAQs

You can submit an enquiry using the contact form on this page. We aim to reply within 24 hours.

We monitor messages on our social channels, but responses can be delayed. For a faster reply, please use the contact form on this page.

Yes — we do. These services are not yet listed on the website. We provide duty holder audits, Low Voltage Authorised Engineer support in food and NHS facilities, thermal imaging surveys, arc flash studies, and development of electrical safety rules and policies.

Our main training centre is in Teesside in the North East. We can also deliver training at client sites across the UK if suitable facilities are available.

Not currently — we plan to add book sales to the new site when it launches.

All exam and assessment outcomes include feedback. Unsuccessful candidates may resit after 48 hours, and additional support is available on request.

We plan to offer one-to-one support on the new website. In the meantime, please contact us and we'll do our best to arrange personalised support.